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ImageCooper and Turner, a UK manufacturer of industrial fastenings for the wind energy industry, has invested in new purpose-built office space to house all its customer-facing office functions. The project, which represents a significant investment by the company in its Sheffield base, was completed ahead of its scheduled October deadline. The company hopes that as well as providing a much more pleasant environment for employees and visitors alike the move will result in a noticeable improvement in customer service. The new building provides, for the first time, an opportunity for Cooper and Turner to bring its sales, technical, purchasing, despatch and scheduling departments into one open-plan office space. It is hoped that this integration of functions will result in significant process improvements that customers will begin to quickly recognise.
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